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Site Manager

Core Job Responsibilities

  • Implementation of on-site system deployments
    o Supervise regional execution of large scale deployments to include customer training, system setup, and ongoing support
    o Ensure smooth project handoff from development to sustaining mode
    o Monitor NI fulfillment of contract obligations and intervene as needed to assure success. Escalate issues appropriately.  
  • Customer Management
    o Work directly with customer to understand service needs, define processes, and manage delivery of services
    o Main point of contact for escalation and resolution management
    o Interface with both customer and contract manufacturer to ensure project and process adherence
  • Project/Program Management
    o Define schedule, resource needs, and scope management
    o Identify and perform risk assessment
    o Communicate with global project teams

 

Position Requirements

  • Work Experience
    o 5+ years experience in directly related field managing complex projects and/or operations in high tech industry
    o Demonstrated success in managing complex global projects; high attention to detail
    o 70%+ travel required 
  • Education
    o BS in Engineering or Business Management; or equivalent experience 
  • Knowledge, Expertise, and Skills
    o Required
     - Understanding of field service
     - General understanding of technical practices in Test and Measurement instrumentation application
     - Demonstrated success leading and participating in cross-functional teams
     - Ability to communicate both orally and in writing in various circumstances; in both English and Mandarin
     - Personal fit with culture of NI and the Hardware Services Team
    o Preferred
     - Demonstrated success in managing small teams
     - Experience in project management
     - Experience with contract manufacturers
  • Behavioral Traits for Success
    o Flexibility and comfort with uncertainty as is normal in an emerging business area
    o Interpersonal skills that enable successful cross-functional and customer interaction
    o Possess strong work ethic and drive to succeed
    o Self-manages time and priorities well, juggle multiple projects, and consistently meet deadlines
    o Adheres to high standards of professional conduct

 

 

If you are ready for an exciting career with excellent growth opportunities, please send your resume in both English and Chinese with transcript, related certificates and salary expectation to: china.jobs@ni.com

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