- Receiving customer telephone counseling, information enquiry.
- Master the basic business processes and responsibilities of the company.
- To answer questions, server for customers and to respond promptly with the results and comments
- Maintaining customer satisfaction and cohesion, guarantee the achievement of the company's objectives and requirements.
- Leading CSR Call Center Team
- Full-time undergraduate education bachelor.
- Standard Mandarin fluently, can master the basic conversation and communication skills.
- Call center customer service job experience is preferred.
- Good communication, language skills, and logical thinking ability
- Work seriously, initiative, enthusiasm, strong execution; excellent sense of teamwork and ability.
- Skilled use of word, excel and other office software, strong independent study, statistical analysis and research skills
- Having leadership capability, and lead a team independently. Strong Logic thinking & judgment ability.
- 带领CSR Call Center 团队。
- 全日制统招大学本科以上学历 ；
- 国语标准流利, 能熟练掌握基本话务礼仪，沟通技巧
- 善于沟通，语言表达能力出色, 逻辑思维能力强；
- 熟练使用word, excel等办公软件，有较强的独立学习研究能力和统计分析能力。
If you are ready for an exciting career with excellent growth opportunities, please send your resume in both English and Chinese with transcript, related certificates and salary expectation to: firstname.lastname@example.org
Please indicate the position you are applying for.
Please indicate GPA and the rank in your class.